Privacy Policy
Effective Date: May 09, 2026
Care Help Center is a DBA of Unity Care Connect LLC (“Care Help Center,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, share, and protect information submitted through our website, https://www.carehelpcenter.com, including information submitted by families seeking care options and providers seeking to join our network.
1. Information We Collect
We may collect the following categories of information when you use our website or submit forms:
- Name
- Email address
- Phone number
- City and ZIP code
- Type of care needed
- Preferred language or language support needed
- Insurance or payment information you choose to provide
- Information you include in message fields or request forms
- Provider information such as center or program name, contact name, title, website, program type, service area, accepted payment sources, transportation information, languages supported, availability, and related details
- Technical information collected automatically through the website, such as IP address, browser type, device information, pages visited, and cookie-related information, depending on the tools enabled on the site
2. How We Use Information
We may use the information we collect to:
- Review and respond to family inquiries
- Help connect families with care providers that may fit their needs, location, language preferences, availability, and situation
- Review provider submissions and provider network inquiries
- Communicate with users about submitted requests
- Operate, maintain, and improve our website and services
- Monitor site performance, security, and technical issues
- Comply with legal obligations and protect our rights
3. How We Share Information
We may share information in the following circumstances:
- With care providers or programs when necessary to help respond to a family’s request for care options
- With service providers that help us operate our website, email, hosting, forms, CRM, analytics, or related business systems
- If required by law, legal process, or government request
- To protect the rights, safety, or property of Care Help Center, our users, or others
We do not currently sell personal information for money.
4. Cookies and Similar Technologies
Our website may use cookies, tracking tools, and similar technologies provided by our website platform or third-party services to support website functionality, preferences, security, analytics, or performance.
If enabled on our website, third-party services such as analytics, translation, embedded tools, forms, CRM systems, or hosting providers may collect technical information about your interaction with the website.
5. Do Not Track
At this time, our website may not respond to browser “Do Not Track” signals in a standardized way. If third-party services are used on the website, those services may have their own privacy and tracking practices.
6. Your Choices and Requests
You may contact us at help@carehelpcenter.com if you would like to:
- Ask questions about this Privacy Policy
- Request access to information you submitted through our forms
- Request correction of inaccurate information, where appropriate
- Request deletion of information, subject to legal, operational, or recordkeeping needs
7. Retention of Information
We retain personal information for as long as reasonably necessary to operate our services, respond to requests, maintain records, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Security
We use reasonable administrative, technical, and organizational measures to help protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information directly from children under 13 through the website.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version on this page and revise the Effective Date above.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Care Help Center
A DBA of Unity Care Connect LLC
Email: help@carehelpcenter.com
Website: https://www.carehelpcenter.com